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What is onexcess? Article rated 5.0/5.0
Onexcess is a platform where user can access more than 60+ activities.   Onexcess formed to fulfil all the fitness and hobbies need under the one roof and allow user to avail number of services...
What else you do? Article rated 5.0/5.0
We are targeting more activities to serve you.
How onexcess work? Article rated 5.0/5.0
Onexcess is a platform where user can access more than 40 activities. Choose your activity, select your date and time, filter your location. You will see many events of the activity near to your locat...
Can I book for other cities? Article rated 5.0/5.0
Yes soon, We are targeting more cities to serve you better but currently its in Delhi/NCR only.
Can I book my advance sessions? Article rated 5.0/5.0
Yes you can, select your activity, date, timing and you are ready to go.
Do you have any Refund policy? Article rated 5.0/5.0
As of now we don't have any refund policy.
What if I booked the session and couldn't able to use it? Article rated 5.0/5.0
Please book your session carefully. PAG: There is no cancellation policy for this model.   Unlimited: You can cancel your booking before 30 minutes of your booked session.
You are on which cities? Article rated 5.0/5.0
Right now we are present at Delhi/NCR and we are planning to launch at multiple cities soon.
Can I book for others? Article rated 5.0/5.0
Although we love the idea to share but your pass is for your personal use only and you need to carry one photo identity card with you to visit the booked session.
What if I want to book the facility that not under my subscription? Article rated 5.0/5.0
Anytime you can use PAG(Pay as you go) to book the session if session is not under your subscription.
Do you provide weight loss packages also? Article rated 5.0/5.0
No, we don't provide any such packages.
Plan related Query, Do you provide discounts for users or what's the final price? Article rated 5.0/5.0
Right now promotions are on PAG model only. Explorer : INR 2499 Enthusiast : INR 3499   Master: INR 7499
Safety policy? Article rated 5.0/5.0
Yes we do have safety policy. It's our service provider responsibility to give you safe and pleasant environment to use the facility. For any complaint please drop a mail to support@onexcess.com
Referral or invite as friend? Article rated 5.0/5.0
Yes we are working on referral or invite friend to use it meanwhile you can share the app link.
How many times I can book a session in a day or month? Article rated 5.0/5.0
PAG: There is no limitation to book the session. You can book as many as you want.   Monthly : It depend upon the subscription for Trail its 10 sessions in a month, Explorer, Enthusiast and Mas...
Long term association plans? Article rated 5.0/5.0
We are promoting the idea where user should not bound with the service provider and hence no long term commitments with us also.
 

 
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